FAQs

Virtual Assistant Services

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YOUR FREQUENTLY ASKED QUESTIONS (FAQs)

Check out our Frequently Asked Questions – if you can’t find the answer here, please contact us direct.

Virtual Assistant Force is a UK-based company. We observe all bank holidays in England
and Wales. Our VA’s usually work during standard UK business hours, (9am-5pm). If you
are in need of a VA outside of these hours please let us know.

All of our Virtual Assistants are based in the UK. They are native English speakers (speak English fluently) so there are no language issues and no time zone problems.

You will have a qualified, UK based assistant that is available to you Monday through Friday,
9am to 5pm.

A Virtual Assistant can do a lot. They can relieve huge workloads of monotonous tasks like
social media, email marketing, answering phone calls and more. This doesn’t mean that you suddenly have less work to do, it just means you can spend more time on focusing on things
like innovative strategies and pushing the business forward and let them handle the day-to-day tasks.

Your VA is available 9am-5pm on weekdays. However, it's always better to schedule a time
to call your VA. They will be more than happy to talk with you.

You can contact your Virtual Assistant through our main email address, by
phone, by text, whatsapp or Skype

Your VA can maintain budgets, keep track of expenses and keep information stored and
organised. Unfortunately due to the legalities associated with bookkeeping and accounting,
your VA can’t act as a consultant to advise on critical company decisions, so they are unable to provide a full accountancy service. They are however happy to research bookkeepers or accountants on your behalf.

We’ll get in touch and provide you with our Service Agreement. Then one of our team will assign a Virtual Assistant
we feel is right for your needs. Your VA will then contact you to begin working. We’ll be
on hand at all times should you need help or to answer any questions you may have.

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