Virtual Assistant Services - VAF pose

HOW OUR SUPERHEROES CAN ASSIST YOU & SAVE THE DAY

Explore THE VIRTUAL ASSISTANT services we CAN offer you

This isn’t a complete list but here are just a few virtual assistant services that we can offer:

Virtual Assistant Services

VIRTUAL CUSTOMER SERVICES & CALL ANSWERING

Give your business a fully staffed and professional appearance by having one of our execs handle your telephone calls and emails. Having someone respond to calls and emails in a timely fashion maximises your chances of success. 

Managing your inbox (e.g. Microsoft Outlook and Gmail) can sometimes feel like an onerous and overwhelming task when things get busy. Having someone be able to provide a deft human touch that frees up your time so you keep unanswered emails to a minimum. 

Here’s how we can help you:

virtual assistant services - virtual receptionist

VIRTUAL CONNECTIONS

Set up a virtual phone system so you can staff your customer facing business according to the needs and budget of the business be it for 2 hours or 7 days a week

virtual assistant services - call handling

ANSWER & FORWARD CALLS, SMS & EMAILS

Have calls answered in your company’s name and customer queries dealt with
immediately, take messages and pass to you via SMS or email

virtual assistant services - customer services

CUSTOMER SERVICES

Respond to customer queries on products and services on social media and blogs

VIRTUAL ASSISTANT SERVICES​

EVENT MANAGEMENT

Our experienced team can help take the stress out of arranging a business event for you. Whether its Corporate, seminar, conference, social event or any other type of activity we have the skill and experience to carry out tasks to ensure a smooth running event.

Here are some examples of Virtual Assistant Services we can help you with:

virtual assistant services -event research

Researching locations for meetings and events

virtual assistant services - food sourcing

Sourcing of catering supplier and audio visual equipment

virtual assistant services - event marketing

Marketing of the event

virtual assistant services - budget control

Overseeing budget control

virtual assistant services - amanging event enquiries

Managing enquiries from attendees

Marketing of the event

VIRTUAL ASSISTANT SERVICES​

BUSINESS ADMINISTRATION

Our Virtual Assistant Services include business admin which can include all manner of tasks. If you need to transfer information into a spreadsheet, need help checking work, creating a Powerpoint presentation or carry out some research or any other admin task we can help.

Here’s how we can help you:

virtual assistant services - presentation creation

PRESENTATION CREATION

If you have an online or offline presentation that you need to deliver to prospective clients, colleagues or anyone for that matter we can help you create a professional looking
presentation for your business. Understanding and implementing your voice and style would
be reflected in the look and feel of the presentation using a combination of software tools such as Microsoft PowerPoint, Google Slides and Canva.

DATA ENTRY & PROCESSING

DATA ENTRY & PROCESSING

Do you need help organising your business records so they can become an important
business tool? If you have e.g. mailing lists, business cards, scraps of paper and ad hoc
sources of information that you need carefully entered into a database then we have a
solution. Here are some examples of how we can help you:

  • Capturing business leads from paper and digital sources
  • Collating paper leads and other sources and creating digital lists in a database
  • Cleaning existing ‘dirty’ digital data
  • Improving, updating and maintaining databases and CRMs
PROOFREADING

PROOFREADING

We can help ensure any documents and communications you distribute internally or
externally have been read thoroughly and corrected where necessary. We can track spelling, grammar errors and layout changes in Microsoft Word or Google Docs for you to review and approve your end.

CREATING SPREADSHEET TOOLS

CREATING SPREADSHEET TOOLS

We can help you develop spreadsheet based tools using Microsoft Excel / Google Sheets to
help in the analysis and running of your business.

DATA ENTRY & PROCESSING

Do you need help organising your business records so they can become an important business tool? If you have e.g. mailing lists, business cards, scraps of paper and ad hoc sources of information that you need carefully entered into a database then we have a
solution. Here are some examples of how we can help you:

  • Capturing business leads from paper and digital sources
  • Collating paper leads and other sources and creating digital lists in a database
  • Cleaning existing ‘dirty’ digital data
  • Improving, updating and maintaining databases and CRMs

PROOFREADING

We can help ensure any documents and communications you distribute internally or
externally have been read thoroughly and corrected where necessary. We can track spelling,
grammar errors and layout changes in Microsoft Word or Google Docs for you to review and
approve your end.

VIRTUAL ASSISTANT SERVICES​

DIGITAL MARKETING

The range of options you can use with digital marketing to reach your target market is exciting and together we can help to fill and maintain a pipeline of leads and customers to keep your business profitable and on an upward journey of growth and profitability.

Here are an example of some of the marketing related Virtual Assistant Services we offer.

Virtual Assistant Services - website design

WEBSITE DESIGN

Your website is the shop window to the world so creating the right impression that you are
professional and worthy of a customers business is crucial. Our expertise in creating
WordPress sites will help you achieve the impression you need to create to win those crucial customers.

FACEBOOK ADS

We can help you utilise a medium underused by many businesses. Our marketing knowledge and experience combined with our targeting skills, will get you in front of customers who want to engage with your business.

MARKET RESEARCH

Don’t underestimate the importance of Market Research. We will help you define and fully understand your target market, so we can advertise directly to them. No more wasting time and money on leads that are not suited to your business.

SOCIAL MEDIA MARKETING

Focus on the right social media (less is more for small businesses), create engaging, brand
aligned content, proofread and post regularly. You decide how much or how little you want to do and we will take care of the rest.

We will write engaging, professional social media posts that match your business style and brand and show the world how great your business is. We will help you plan a social media calendar with a plan for unique daily, weekly or monthly posts covering platforms such as Facebook, Twitter, Instagram, Pinterest and LinkedIn.

SEO (SEARCH ENGINE OPTIMISATION)

Getting a high ranking website on a search engine such as Google delivers you free traffic and also gives customers more trust around your website. Developing a strategy with you to increase your ranking on Google will yield dividends in the medium and long term.

BLOG & CONTENT WRITING

In order to help with the previously mentioned marketing activity we can help write, maintain and update your blog and content pages so they generate traffic and speak to your audience with your brand at its core.

GOOGLE ADWORDS

Another tool in the marketers armoury for being visible in Google search are Adwords or
PPC (Pay per Click) adverts. They offer a very targeted and quick way to deliver customers
to your website with a budget driven advert at the top of the Google results page.

EMAIL MARKETING

Building and using an email database to effectively market your products and services is a cost effective marketing tool. We can help you build a database so you can segment that
data and make very targeted email campaigns. We can also help you keep your brand front of mind by developing an email newsletter.

WEBSITE ADMINISTRATION

Your website is your shop window and customers will judge you and your business on your online presence. Our team can help you ensure:

  • Your website and blog are kept up-to-date
  • Check for spelling and grammatical errors
  • Ensure internal and external links are not broken
  • Content is fully up-to-date
  • Pages are indexed on google

VIDEO CREATION

Promote your brand or products through the medium of video.

PRINT MARKETING

Whilst the world moves rapidly towards the digital realm and paper based marketing becomes less popular it is still a viable and cost effective weapon in your overall marketing armoury. Our experience in design, print and distribution will help your marketing campaign achieve the success it deserves.

WEBSITE ADMINISTRATION

Your website is your shop window and customers will judge you and your business on your
online presence. Our team can help you ensure:

  • Your website and blog are kept up-to-date
  • Check for spelling and grammatical errors
  • Ensure internal and external links are not broken
  • Content is fully up-to-date
  • Pages are indexed on google